Network Infrastructure
Telecommunications and enterprise network environments, from field systems to service delivery.
Professional portfolio
JoshInfrastructure. Security. Engineering. Leadership.
Technical leadership across telecommunications, network security, managed services, and hospitality network deployments.
InfrastructureSecurityOperationsAutomation
Abstract topologyNot live data
Infrastructure
Telecom · network · field systems
Security
Security-minded systems and workflows
Operations
Service delivery · troubleshooting
Automation
Applied AI · prototyping
01Professional overview
Calm, systems-level leadership.
His background spans telecommunications field engineering, technical fulfillment, service delivery, and operational leadership. That range makes him useful in the messy middle—where a problem crosses hardware, power, networks, process, and people.
The through-line is practical problem-solving: understand the system, reduce the noise, make the next step clear, and leave the operation stronger than it was found.
02Expertise
Connected disciplines, one systems view.
The work is not a list of tools. It is the ability to move between infrastructure, operations, security, and the people who depend on them.
Technical Operations
Hands-on diagnosis across hardware, power, connectivity, and operational workflows.
Engineering Leadership
Technical fulfillment, service delivery, and cross-functional coordination.
Automation & Applied AI
Practical prototyping of automation and AI-assisted workflows with human review in the loop.
03Career
Infrastructure, service, and operations.
Companies, roles, and selected highlights from the work.
Cox Communications
Manager, HN Fulfillment & Operations
- Managed network fulfillment and operational coordination across 41 hospitality properties.
- Coordinated engineering teams, field operations, vendors, and customers on deployments and technical escalations.
TPx Communications
Security Manager
- Managed security operations, technical escalations, and incident response.
- Supported multi-vendor firewalls, policies, NAT, VPNs, segmentation, and firmware changes.
TPx Communications
Security Team Lead
- Led daily incident triage, security investigations, and escalation coordination.
- Guided engineers through log analysis, vulnerability assessment, and remediation.
TPx Communications
Network Security Technician
- Supported customers using Meraki and Fortinet security platforms.
- Troubleshot network security issues in managed services environments.
TPx Communications
Premier Repair / Network Engineer
- Restored enterprise services across routers, switches, firewalls, VPNs, and WAN connections.
- Coordinated circuit provisioning, equipment configuration, turn-up, and customer handoff.
TPx Communications
Tier 1 Technical Support Representative
- Supported business internet, voice, and managed telecommunications services.
- Isolated connectivity and equipment faults, documented findings, and escalated complex incidents.
Robert Half Technology
Information Technology
- Supported Cox Communications with hospitality services billing.
- Contributed to product launches.
King Communications
Field Engineer
- Installed, maintained, and troubleshot GSM/UMTS cellular equipment at cell sites and shelters.
- Worked with site power plants, battery backup units, and interconnected battery banks.
Selected experience across telecommunications, network security, and service delivery.
How to read this
This is a qualitative career summary, not a metrics sheet. Where a title or date is still being verified, the timeline says so instead of guessing.
Full experience
The experience page includes expandable role summaries, scope, and a resume request module.
View experience04Selected work
Engineering problems, told carefully.
Source-confirmed work will appear here after review.
Case studies are being reviewed. For professional context, please get in touch.
05Operating principles
How the work gets done.
These are the habits that matter when systems are under pressure and the answer is not obvious.
Clarity is an operational control.
Ambiguity creates risk. Clear ownership, clean documentation, and direct communication reduce it.
Reliability is designed, not hoped for.
Good systems assume failure, make state visible, and give people a safe next step.
Security belongs in the workflow.
Security works best when it is part of the process rather than a gate at the end.
Handoffs matter.
The quality of a handoff often determines whether an operation succeeds. Write it down. Make it legible.
Contact
Let’s talk about the system.
For roles, consulting, or engineering conversations, email is the best starting point. Include enough context to make the first reply useful.